Returns & Exchange

How do I initiate a return?

It's the wrong size! Can I exchange it for another size?

What if my exchange request is out of stock?

Will I be charged for the exchange order?

When will I receive my refund?

Can I return a gift I received?

If I'm not happy with the item, can I return it for a refund?

Will my shipping be refunded?

I don't live in the UK. Will there be any import charges to have an item shipped?

Can I return products purchased in a bundle?

Can I exchange items after Christmas?

Can I return an item purchased with a discount code?

How long does it take to process a return?

What should I do if I receive a damaged or defective item?